Refund & Cancellation Policy

Last updated: June 26, 2026

Mar29 LLC provides professional marketing consulting services. Because consulting work involves time, strategy, planning, and customized recommendations, payments for completed services are generally non-refundable.

Project-Based Work

For project-based engagements, refund eligibility depends on the stage of work completed and the terms outlined in the applicable proposal, invoice, or agreement.

Monthly Retainers

Monthly retainer payments reserve time and strategic support for the client. Retainer fees are generally non-refundable once the billing period has begun.

Cancellations

Clients may request to cancel future services by contacting Mar29 LLC in writing. Cancellation terms may vary depending on the agreement in place.

Billing Questions

If you believe there has been a billing error or have a concern about a charge, please contact us at:

joscelyn@mar29.com

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